Complete Guide for Uploading an Experience 

This guide explains exactly how to create and publish a high-quality experience on Winedering. Follow every step carefully to make sure your activity is approved, clear for guests, SEO-optimized, and appealing.

General guidelines:

• ALL content must be written in English.

• Avoid ALL CAPS and avoid bold text except when strictly necessary.

• Write calmly and carefully: well-written experiences sell more and get more visibility.

• Please ensure that all mandatory fields are correctly filled in before submitting your offer for our review.

Title of the experience

Length: Maximum 60–65 characters 

The correct title should include the name of the winery/estate, type of experience, exact area/place or wine region (if applicable). For TOs only: also include the city/town of departure.

Examples:

✔ “Wine Tasting with Cheese Pairing at Tenuta XYZ in Valpolicella”
 ✔ “Private Rioja Tour from Bilbao with 2 Wineries & Lunch"

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Short Description

Length: Maximum 100 characters.
Purpose: This is the short line shown on the search results. 
What to include: a clear and concise summary of the experience’s essence (activity + what guests taste), no full sentences. Please don’t repeat the exact same phrases from the longer description.

Example: “Cellar visit and tasting of 3 wines with local snacks”

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Long description

Length: 2–3 paragraphs, written clearly and professionally.

Follow these guidelines:

- Any unique element that sets your winery apart from others (historical cellar, panoramic views, organic viticulture, revival of autochthonous varieties, etc.)

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2. Paragraph 2 – Wines and food included

MANDATORY:

✔ State the exact number of wines tasted
✔ State the type of wine (e.g., red, white, sparkling, native grapes)
✔ State the type of food/snacks included (e.g. breadsticks, cheese, local products, olive oil, and cold cuts)

Guests love certainty. Never leave this vague.

If your experience includes food:
✔ Mention it clearly in the description
✔ If ingredients change seasonally, explain it
✔ If you use local producers, mention them (adds authenticity)

Food pairing increases perceived value and average cart size.

If you are unsure about the exact food details, provide an example of what is most commonly served, while informing clients that offerings may vary seasonally.

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3. Paragraph 3 – What makes this experience special

✔  Highlight the winery’s philosophy
✔ If relevant, state whether the experience is private or shared
✔ End with a strong emotional closing sentence  

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Access Details

• Complete winery address or meeting point of the tour

• Landmarks or directions (e.g., “5 minutes from the highway exit”, “Next to Café Roma, under the red canopy”)

• Parking information

• How to reach the winery by public transport (if applicable)
  

• If a private car is needed to participate in this experience

• Whether the winery offers wheelchair access

This ensures guests arrive without confusion.

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Clothing or Special Equipment

If necessary, list anything guests should bring or wear, such as: comfortable shoes, jacket for the cellar, sun protection, appropriate clothing if outdoors, or water bottle. Be specific if the terrain or weather matters. 

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Pickup/Dropoff

Choose Yes or No.  If “Yes”, explain the rules and area covered. If “No”, leave the default.
Please note:  If pick-up is optional and offered at an additional specific cost, include it in the options so it can be booked. If its cost varies and cannot be defined without knowing specific address, it’s better not to mention the pick-up service option.  

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Duration

 Simply indicate the complete duration in: days, hours and minutes

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Booking policy

Minimum age

Age refers to participation, not alcohol consumption. If children are welcome (even without tasting), set the age to zero.

Pet policy

Specify whether pets are allowed or not during the experience, including small-sized pets.

Booking in advance limit (cut-off)

To receive more bookings and have optimal ranking on the platform:

✔ Keep it as flexible as possible
✔ Set 1 day unless your logistics absolutely require more 

Cancellation policy 

Free cancellation is mandatory for all experiences. 

✔ Only full refunds, no partial refunds are possible 

✔ For short or half-day experiences: 1–2 days maximum 

✔ Avoid long notice periods unless absolutely necessary (longer periods discourage bookings)  

Special booking notes

If necessary, use this field to specify: whether a llergy notifications are needed, physical  limitations, e xtra information about group sizes, s easonal rules or a ny other extra points.

DO NOT insert prices, schedules, or external links in the description – use the dedicated fields for these elements.

Automatic Confirmation

Enable this feature ONLY if you are 100% sure you can always accept bookings instantly.

If enabled → all bookings are automatically confirmed
If disabled → you receive an email to manually confirm within the time frame you’ve set (booking in advance limit)

If unsure, it's better to keep it manual.

Commission Percentage

Higher commissions = higher visibility
Lower commissions = lower visibility

Choose according to your objectives. You can always modify it later in your supplier account. 

Manage Calendars

Creating and managing calendars on Winedering is both crucial and simple. Make sure you follow the steps of this guide to run your availabilities correctly. Click here now!

Manage Prices & Options

You need to set the correct rates to guarantee the correct income for your wine experiences. This is why we created a specific guide to assist you in the creation of prices on Winedering. Click here now!

Automatic Booking Confirmation

You can streamline your booking process by enabling automatic confirmation for incoming bookings.

Once activated, bookings will be immediately confirmed without requiring manual review from you. You will receive a notification anyway every time a booking arrives, but you'll not need to confirm it manually.

This feature is not only useful, it also positively influences your experience's ranking on our platform.

To see the impact, compare the rankings of your experience by destination before and after activating automatic confirmation. 

To activate/deactivate it, go to the experience's update form under the "Main Information" section and click on the "Update" button. You'll find the proper field inside the form.

The closed dates appear in the list at the bottom of the page, marked as  "Fully Closed" or "Partially Closed" (with the closed timeslots shown  below the date). From the list you can:

• Edit: click to jump back to that date on the calendar.

• Reopen — click the trash icon to remove the closure.

If you want to close the same date on multiple experiences at once, use the "Apply to other experiences" panel on the right of the calendar. Tick the extra experiences and your next change (Open / Partial / Fully Closed) will be propagated to all of them.

The first time you do this, a confirmation message will pop up — it asks once per session, not on every change.

Notes:

• Experiences connected to an external booking engine (FareHarbor, Bokun, Regiondo) appear disabled with a "Managed by ..." label. Their dates must be managed from the engine itself, not from Winedering.

• The current experience (the one you are editing) is always included in the closure — it cannot be unticked.

Check the ranking of an experience

Monitoring the ranking of your experiences is crucial for securing more bookings. The rationale behind this is straightforward: to increase bookings, your experience needs to be visible. Visibility, in turn, hinges on securing the best possible position (take a look at how to do it) as users navigate through our website by various destinations (country, region, province, city, town, point of interest, and/or wine destinations).

To check the ranking of an experience on our website, follow these simple steps:

• Access the Experience's Update Form: Go to the update form for the experience you're interested in.

• Find the "Real Time Rankings" Block: Within the form, look for the "Real Time Rankings" section. See image below.

• View the Rankings: In this section, you'll see the current position of your experience for each relevant location or wine destination.

For example, the experience represented in the image below is ranked 3rd in "Cervognano Montenero" page, 8th in the "Tuscany" page, and also 3rd in both the Val D'Orcia and Valdichiana destinations pages on winedering.com. 

This allows you to quickly see how your experience is performing across different locations and destinations on the website.

There are many ways to increase the visibility of an experience, and we strongly suggest to read and apply them carefully and as soon as possible. Click here now!